We at Jack’s Tile and Carpet have in-house installers that have been working for solely for us for 15+ years. We guarantee that your carpet installation will be above any expectation that you may have. Our installers are bonded and insured, drive company-issued vehicles, and wear company uniforms. Many local carpet companies and larger carpet retailers sub contract out their work to installation companies. On the contrary, at Jack’s, we employ both the sales and installation staff to ensure a flawless and worry-free process from start to finish.

Listed below are answers to many questions that you may have regarding carpet installation:

  • There is an additional charge to remove your existing floor covering, haul it away, and moving larger pieces of furniture.
  • Before the installers arrive you will need to:
    • Remove all breakable items, like vases, lamps, collectibles, and heirlooms.
    • Detach and store wiring from TVs, VCR/DVD Players, stereos, and computers.
    • Clear desktops, tabletops, bookshelves, tops of dressers and closet floors.
    • Remove all sheets, blankets and bedspreads from beds.
  • If your specific installation job will require more than one day, the estimator will divide your job into phases. For example, if there are four bedrooms we may install new carpet in two of the bedrooms one day, and the other two another day. This will allow you and/or us to shift the furniture from room to room to allow for installation.
  • Please keep in mind that all floor coverings need to be installed over a structurally sound and properly installed subfloor. Any wood that has been damaged by insects, water, or other factors should be repaired prior to carpet installation.
  • In many cases, moldings and baseboards need to be removed for carpet installation. If the wood is dry and/or brittle, the installers will not be held responsible for breakage.
  • Either the night before or the morning of your installation, vacuum the old carpet to minimize the airborne dust and particles that removing it will cause.
  • Shedding is a natural part of a new carpet. Frequent vacuuming for the first few days should remove any loose fibers from the carpet’s surface.