We at Jack’s Tile and Carpet have in-house installers that have been working for solely for us for 20+ years. We guarantee that your hardwood installation will be above any expectation that you may have. Our installers are bonded and insured, drive company-issued vehicles, and wear company uniforms. At Jack’s, we employ both the sales and installation staff to ensure a flawless and worry-free process from start to finish.

Listed below are answers to some of the questions you may have regarding your installation:

  • Because wood expands and contracts, it is important to let the flooring planks acclimate to the temperature and moisture conditions in your house. We will have it delivered to your house at least 48 hours prior to installation and store it in the room where it is to be installed. The ideal room temperature for two weeks prior to installation and throughout installation is 60°-75°F with humidity at 35-55 percent.
  • There is an additional charge to remove your existing floor covering, haul it away, and moving larger pieces of furniture.
  • There is a chance that your existing flooring will not need to be removed and the installers will be able to use a “floating installation.” This means the wood planks are not mechanically fastened or glued to any part of the subfloor, instead the planks float freely over the top of the subfloor. There is a thin pad that is placed between the wood flooring and the subfloor. A wood glue is applied in the tongue and groove of each plank to hold them together. The padding protects against moisture, reduces noise transmission, and softens the wood underfoot. Please note that all floors are not manufactured to be floated and that your subfloor needs to be structurally sound and flat in order to float the floor. Finally, a floor cannot be floated if there are considerable height differences between the adjoining room’s floors.
  • Gaps between rooms, from floor to floor, and at thresholds will need some type of transition piece to give the room a professionally finished appearance. If the new wood floor is higher than an adjoining floor, there will have to be some sort of reducer strip. A reducer strip features a beveled or rounded surface that will descend from the thicker flooring to the thinner material. Most wood manufacturers offer matching transition pieces to their flooring.
  • In many cases, moldings such as shoe mold and ¼ round will need to be replaced when installing a new floor. Shoe mold and ¼ round is an additional cost that you should account for when budgeting for a new hardwood floor.
  • Before the installers arrive you will need to:
    • Remove all breakable items, like vases, lamps, collectibles, and heirlooms.
    • Detach and store wiring from TVs, VCR/DVD Players, stereos, and computers.
    • Clear desktops, tabletops, bookshelves, tops of dressers and closet floors.
    • Remove all sheets, blankets and bedspreads from beds if applicable.
  • Your installers will use a variety of tools and techniques that can make the work area hazardous. Please make sure that your children and pets are kept out of the work area on installation day.